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Terms & Conditions

Terms & Conditions

This website, (‘Website’) is owned and operated by AIKA Enterprises a company with its registered office at 25A/1, second floor, Old Kuyavarpalayam road, Madurai-625009, TamilNadu, India.

The Terms and Conditions (the “Terms”), Privacy Policy, and other policies that you may find throughout the website in connection with certain functionality, features, services, promotions, and customer service, all of which shall be read in conjunction with the present Terms (collectively referred to as “Policies”), govern the Company’s provision of the content, products, and services on this website. You accept that you have read, comprehended, and agree to be bound by the Terms and Policies by accessing, browsing, or using this website. You must not subscribe to or use our services if you do not want to be bound by the Terms or Policies. The end user who accesses the Website, its contents, and uses the services made available through the Website is referred to as “you” or “User” in these Terms. By “we,” “us,” and “our,” we refer to the Company.

Any time, without giving you previous written notice, we reserve the right to update, modify, add, or remove elements of the Terms. It is your duty to periodically check these Terms for modifications or revisions.

You will be deemed to have accepted and agreed to the changes if you continue to use the Website after they have been posted. We give you a limited, non-exclusive, personal right to access and use the Website so long as you abide by these Terms.

You agree to all the terms and conditions by accessing, browsing, or otherwise using the website. Therefore, before continuing, please carefully read the terms of use.

Your Account

To access and use specific features or services on the Website, we can ask each user to create an account with a special email ID and password combination. Your registration information and account information are private to you, and you are not permitted to give access to others. Because you gave someone else permission to use your account, we are not responsible for any damage resulting from or connected to theft, misappropriation, financial loss, disclosure of your information, or password. You undertake to let us know right once if you learn of or suspect any unauthorized use of (or activity involving) your account.

Passwords are given out on an individual basis. Consequently, YOU WILL BE DEEMED TO HAVE ACCEPTED ALL CONTENT AND INSTRUCTIONS TRANSMITTED BY OR RECEIVED FROM ANYONE USING YOUR PASSWORD ON THE WEBSITE. You acknowledge that, whether or not such activities were performed with your knowledge or authority, you alone are completely accountable and liable for all actions taken through your account. With full knowledge that failure to keep your password private will allow others to conduct transactions through the Website for which you will be held legally liable, you undertake to maintain it carefully.

If you are using the Website on someone else’s behalf, you warrant that you are authorized to bind that person to all of the terms and conditions set forth in this agreement. You agree to assume responsibility for any damage caused by any wrongful use of the Website resulting from such access or use of the Website in any manner, should the person refuse to be bound by the Terms as the principal.

In addition to being fully able and competent to enter into the Terms, Policies, obligations, affirmations, representations, and warranties set forth in these Terms and accompanying Policies, and to abide by and comply with the same, you certify that you are at least 18 years old or have legal parental or guardian consent.

Representations and Warranties, Limitation of Liability

Website content is provided “As Is.” With the exception of any representations and warranties that cannot be legally excluded, we make no representations or warranties of any kind, express or implied, in connection with these terms and conditions or the Website, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose.

You acknowledge and agree that, to the fullest extent permissible by law, we will not, in any event, be liable [in contract, tort (including negligence), or otherwise] for any

  • 1) a lapse in business;
  • 2) sluggish or inconsistent access to the Website;
  • 3) Data not delivered, delivered incorrectly, corrupted, destroyed, or otherwise altered;
  • 4) Any loss or harm of any kind resulting from interactions with, or the existence of, external links on the website.
  • 5) computer viruses, system errors, or other problems that may arise when using the website, including when using links to access or leave third-party websites.
  • 6) any content errors or omissions, or
  • 7) circumstances beyond our control.

Although great care and precaution are taken to make the goods completely safe for human consumption, it is still conceivable that some chemicals could trigger allergic responses in some people or have a negative impact on people who already have medical concerns. To ensure that our products are safe for you to use, please familiarize yourself with the contents, usage, and warning instructions that come with each of our products. Before using any of our products to which you may be allergic, it will be your exclusive obligation to exercise adequate caution and seek professional medical or dermatological advice. You acknowledge and accept that the Company will not be liable or responsible for any problems with the products, including without limitation any allergic reactions or other health-related problems you may experience as a result of using our products. You will, among other things, be subject to the limitations of liability and disclaimer terms that are described in more detail with the product packaging/leaflets/details on the website for any purchases made through the online store.

In addition, to the fullest extent allowed by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) connected with the website or your use of it, regardless of the form of action whether in contract, tort (including negligence), or other legal theory.

1. Product, Services & Pricing Information

We make every effort to provide the most accurate description and cost of the products on our website. However, we make no guarantees as to the accuracy, completeness, reliability, currentness, or error-freeness of the product description, color, information, or other content made available on the Website. The information on the website might not be complete or up-to-date and could include typographical or factual mistakes. The product images are representative and might not be the same as the genuine product.

We hold the right, without prior notification and at any time (including after an order has been submitted, to rectify, change, or update information). Please be aware that these mistakes, inaccuracies, or omissions could apply to the cost and accessibility of the goods or services as well.

Prior to your placing an order, we are unable to confirm the product’s price. Without limiting the circumstances outlined in our Cancellation, Refunds and Returns Policy, the Company shall have the right, in its sole discretion, to refuse or cancel any orders placed for a product/service if it is listed at an incorrect price or with incorrect information due to any technical error, unless the product has already been delivered or the service has already been used by you. If an item’s price is incorrect, the company may, in its sole discretion, either get in touch with you to ask for clarification or cancel your order and let you know about it. Your offer will not be deemed accepted unless the product you ordered is delivered and the services are used. In this case, the company has the right to modify the price of the product or service and contact you for additional instructions using the email address you provided during registration or when placing the order, or to cancel the order and notify you of such cancellation. If the Company accepts your order, the amount will be deducted from your credit card or debit card, UPI account, net banking, or via cash-on-delivery (and/or any other payment method that is offered on the Website on the day the order is placed), and you will be properly notified by email that the payment has been processed. Prior to the Company shipping the item you requested, the payment may be processed. The sum will be returned to you if we have to cancel the order after processing the payment.

Prices and availability of the goods and services offered or provided on the website are subject to change at the sole discretion of the company without prior notice.

Any product or service may be changed or discontinued at any moment. In the event that we are unable to deliver the product to you on time or at all, you will be notified via email, and your order will be automatically canceled at your request or due to the product’s unavailability if our delivery partners fail to deliver the product as scheduled. In such a case, due to order cancellation or delivery delay, we shall not be obligated to pay any damages.

Modes of Payment

The following methods of payment are accepted for the items you can purchase on the website:

  • 1. Payments can be made through credit cards, debit cards, reward points, net banking, UPI, wallets, and e-gift cards (if any).
  • 2. It is advised to use an instant payment method, such as a credit card, debit card, UPI, or net banking, to ensure that your order is processed as soon as possible.
  • 3. The Cash On Delivery option might not be available right now . It might be offered for some products or in some regions in future. The Company maintains the exclusive right to choose which goods and regions are eligible for cash-on-delivery.
Our Rights & Obligations
The following methods of payment are accepted for the items you can purchase on the website:
  • 1. We reserve the right to alter, modify, add, or remove parts of these Terms at any time without providing you with previous written notice.
  • 2. If, in our sole and absolute judgment, you have violated, breached, violated, abused, or unethically manipulated or exploited any term of these Terms or any of the Policies, or if you have acted unethically in any other way, we may suspend or terminate your use of the Website. Regardless of everything in this section, these Terms are perpetual unless and until we decide to terminate them.
  • 3. For any reason we may deem necessary to safeguard our interests or the interests of other users, we have the right to require forfeiture of any username.
  • 4. Instances in which we fail to respond to your violations of these Terms do not bar us from responding to similar or subsequent violations at a later date.
  • 5. Weather conditions, fire, flood, strike, hurricane, labor dispute, war, hostilities, political unrest, riots, civil unrest, inevitable accidents, acts of God, epidemics, pandemics, or any other circumstances amounting to Force Majeure (including the operation or disruption of the internet/telephone systems) shall not relieve the Company of its obligations.
  • 6. If the Company must stop providing the Website or any of its services to comply with a law, decision, order, regulation, requirement, or instruction of any Central or State Government, or for any other unavoidable reason beyond its control, the Company shall also not be liable for any loss or damage.
  • 7. You can reach us at if you have any questions about these Terms. The Company disclaims all liability for any misunderstanding or misinterpretation of the terms included herein on your part.
  • 8. Users have no authority to bind the Company in any way, and none of the contents of these Terms shall be interpreted to establish a partnership or agency between users and the Company.
  • 9. The Company disclaims all responsibility for any mistakes or omissions, whether they were made by them or by third parties.
Intellectual Property Rights

The Company is the owner of all information and content on the website, including the “look and feel” and all trademarks, service marks, logos, text, graphics, button icons, images, audio clips, photographs, videos, visuals, data compilations, software, and the compilation and organization thereof (collectively, the “Content”). This content is protected by Indian law, which covers all relevant intellectual property laws. Neither the Content nor any part of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent, unless expressly permitted by the limited licenses herein or as required by applicable law.

Limited License

You are given a constrained, non-exclusive, non-transferable, and non-sublicensable license by the Company to access and use the Website for your own personal purposes. The Website and its affiliates reserve all rights that are not expressly given to you in these Terms of Use and will continue to hold them. The Company has the right to revoke your permission to use the Website at any time, without prior notice, and in its sole discretion, and to block and otherwise restrict your access in the future.

Special Features, Functionality & Events

In addition to or instead of these Terms and Conditions, we may offer some unique features, functionalities, or occasions (such as competitions, promotions, or other services) that may (a) be subject to terms of use, rules, and/or regulations; and (b) be provided by us or by third parties. If this is the case, we will let you know, and if you decide to use these offerings, you accept that your use of them will be governed by such extra or distinct terms of use, rules, and/or policies.

Third Party Links

You may be able to access these third-party websites, apps, products, and services by clicking on links on our website that point to third-party services. Please be aware that you use any third-party website or service at your own risk and that the Company is not responsible for any consequences or injury that may arise from your use of such websites or services. Links on this website are solely there for your convenience and are not an endorsement of the content, product, service, or provider by us, our affiliates, or our partners. Off-site pages or any other websites linked to or from the site are not under our control, and we are not liable for their offerings. We also disclaim any responsibility or liability for the actions, content, goods, or services of such pages and websites, including without limitation, their privacy practices and terms and conditions. The terms and privacy policies of any off-website pages and other websites that you visit should be carefully read.

You consent to hold us harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses (including related legal fees and disbursements and interest chargeable thereon) asserted against or incurred by us that result from, may be payable as a result of, or are otherwise related to, any breach or failure to perform by you of any representation, warranty, covenant, or agreement made or obligation to be performed by you in accordance with the. By using software robots, spiders, crawlers, or other similar data gathering and extraction tools, as well as by taking any other actions that place an unreasonable burden or load on our infrastructure, you also agree to hold us harmless from any loss, harm, or expense, including reasonable legal fees.

We will make an effort to address your complaint utilizing our internal complaints-handling mechanism if it relates to our Terms and Conditions or our products. The Terms and Conditions will be governed by Indian law and the Mumbai courts as if they were a contract entirely entered into and entirely performed within Mumbai, Maharashtra, India, subject to any applicable foreign legal mandatory provisions, if the process is exhausted and the complaint is not resolved in this manner.

No arbitration under these Terms and Conditions may be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise, to the fullest extent authorized by applicable law.

To protect its (or its agents, suppliers, and subcontractors) trademark, other intellectual property rights, or confidential information, the Company may apply for any injunctive, interim, or preliminary relief from a court of competent jurisdiction in Madurai, Tamil Nadu, India, before the arbitration is over.

The Company has the right to look into incidents that might entail such violations and to work with law enforcement to prosecute users who are involved in such breaches. You hereby undertake not to use any tool, programme, or procedure to disrupt or attempt to disrupt the correct operation of this website or any activity taking place on it. You also agree not to utilize or attempt to utilize any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) other than the search engine and search agents readily available from the Website and other publicly accessible third-party web browsers to navigate or search this Website.

Site Security
You are prohibited from breaching or attempting to breach the security of the Website, including without limitation, accessing data not intended for you or logging onto a server or account that you are not authorized to access; trying to probe, scan, or test the vulnerability of a system or network; trying to breach security or authentication measures without proper authorization; and trying to interfere with service to any other user, host, or network, including, but not limited to, with other users’ computers; hosts; or networks. System or network security violations could lead to legal or criminal responsibility.
Consent To Receive Notices Electronically By Posting On The Website And Via Email

You agree to receive any agreements, notifications, disclosures, and other communications (collectively, “Notices”) from us electronically, including without limitation by email or by posting notices on this website. This consent applies to all “Notices” that these Terms and Conditions refer to. You acknowledge and agree that all Notices provided to you electronically by us satisfies any legal requirement that such communications be made in writing and in the English language. You must stop using this website and email us at inform us that you no longer wish to receive notices from us electronically. In this situation, all rights granted to you under these Terms and Conditions would end immediately. Unfortunately, we are unable to offer the advantages of this website to any user who is unable to accept Notices electronically.

Please be aware that your choice to receive marketing messages is completely independent from this agreement to get Notices. Our Privacy Policy outlines your options with regard to receiving marketing emails.


Our website lists product prices, and those prices are incorporated into these Terms by reference. Each price is listed in Indian rupees and includes all applicable taxes. At our sole discretion, we may alter the costs of our goods and services.

MRP Disclaimer

Some of our items’ MRPs in the offline and online channels may change depending on when they were manufactured and/or imported, but they always stay the same as they were stated on the individual product.


In order to lessen the impact on the environment, we will continue to concentrate on lowering our packaging as part of our commitment to the environment. Because of this, some of our items do not have additional packaging such as safety seals and inside lids. Additionally, the packaging of our products is designed to minimize content leakage, which can occasionally cause cream to shift inside the container during delivery.


We may terminate these Terms at any moment and without prior warning, in which case we may bar you from the Website while remaining completely unaccountable to it.

You are free to end these Terms whenever you want, but only if you stop using the Website going forward. We may terminate these Terms at any moment and without prior warning, in which case we may bar you from the Website while remaining completely unaccountable to it.

All contents downloaded or otherwise received from this Website, including with any copies of such materials, whether created in accordance with the Terms or otherwise, must be immediately destroyed upon any termination of these Terms, by either you or us. Any such termination of the Terms shall not affect any responsibility that may have arisen under the Terms or invalidate your obligation to pay for the product you have already ordered from the Website.

General: You understand and agree that these Terms and Conditions supersede and apply to any earlier proposals, agreements, or other communications and are the whole and only agreement between us regarding your use of the site.

These Terms and Conditions are subject to change at any time, in our sole discretion, by posting the updated terms on the website and notifying you of the change. Any modifications take effect right away after being published on the website and given notice. Your consent to all such modified Terms and Conditions is implied by your continuing use of the Website following such notice. Any rights provided by these Terms and Conditions may be terminated by us with or without notice. Any notification of termination or other change must be complied with immediately by you, including, if necessary, stopping all use of the website.

Nothing in these Terms and Conditions shall be interpreted as establishing between us any kind of partnership, agency, or other joint venture. Our failure to insist that you abide by any of the terms of this agreement will not limit our ability to do so in the future, and neither will our waiver of a violation of any such provision be interpreted as a waiver of the provision in question. In the event that any provision of these Terms and Conditions is found to be unlawful, void, or otherwise unenforceable pursuant to any applicable law, applicable arbitral award, or applicable court decision, such unenforceability, voidness, or unenforceability shall not affect the validity or enforceability of the remaining provisions of these Terms and Conditions, which shall be modified to the greatest extent possible to reflect the original intentions of the parties.

Please send us an email at if you have any issues about these terms and conditions.

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